#1 atikmdag.sys error
Posted: Thu Apr 03, 2014 1:45 am
So, I've been trying to figure out why my system keeps restarting do to an error. I've posted some info in other threads, but I figure I'll start a new topic instead of hijacking another thread. To recap, I have an MSI mobo MSI H61M-P31 (G3) BIOS ver 2.7, Intel i3-3240 CPU running Win 7 Pro 64bit. I recently installed a new AMD R9 270X GPU. It will run Prime Grid and the default Collatz config all day without a problem, but if setup with even a minimum .config file for Collatz, it reboots after anywhere from 1 hour to 6 hours. CPU temps run no more than 50C, GPU temps mid-hi 60s. No overclocking. In the system event log, the source is Kernel-Power, event id 41, task category 63, which apparently is pretty generic. Didn't realize that until after I installed a new Corair PSU though. Microsoft must be getting kickbacks from PSU manufacturers. There's lots of threads on the web where others have a similar problem. Specifically where it reboots after when GPU is put under a load. The proposed fixes range from updating GPU drivers, updating the audio drivers, updating mobo drivers and utils, changing BIOS settings, flashing the BIOS, re-seating the GPU and replacing the GPU. The GPU drivers were already current. Updating the audio drive didn't fix it. I'm not patient enough to try one thing at a time and wait to see if it fixes it, so I've done all the rest, except for replacing the GPU, and waiting.
Here's the basis dump info...
Crash Time 4/2/2014 1:34:58 PM
Bug Check Code 0xa0000001
Parameter 1 00000000`00000005
Parameter 2 00000000`00000001
Parameter 3 00000000`00000000
Parameter 4 00000000`00000000
Caused By Driver atikmdag.sys
Caused By Address atikmdag.sys+282ce
File Description
Product Name
Company File
Version
Processor
Crash Address
Stack Address 1 atikmdag.sys+282ce
Stack Address 2 x64 ntoskrnl.exe+75bc0
Stack Address 3
Computer Name
Full Path
Processors
Count
Major Version
Minor Version
Dump File Size
Dump File Time
System info...
Hardware Info:
OS Name Microsoft Windows 7 Professional
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name RIGBY
System Manufacturer MSI
System Model MS-7788
System Type x64-based PC
Processor Intel(R) Core(TM) i3-3240 CPU @ 3.40GHz, 3400 Mhz, 2 Core(s), 4 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. V2.7, 1/10/2013
SMBIOS Version 2.7
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.1.7601.17514"
Time Zone Eastern Daylight Time
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.97 GB
Available Physical Memory 6.11 GB
Total Virtual Memory 15.9 GB
Available Virtual Memory 14.0 GB
Page File Space 7.97 GB
Page File C:\pagefile.sys
Software Info:
Driver packaging Version 13.35.1005-140312a-169198E
Catalyst Version 14.3
2D Driver Version 8.01.01.1379
Direct3D Version 9.14.10.01017
OpenGL Version 6.14.10.12798
AMD Catalyst Control Center Version 2014.0312.1131.18796
Waiting to see what happens, but any suggestions would be appreciated.
Here's the basis dump info...
Crash Time 4/2/2014 1:34:58 PM
Bug Check Code 0xa0000001
Parameter 1 00000000`00000005
Parameter 2 00000000`00000001
Parameter 3 00000000`00000000
Parameter 4 00000000`00000000
Caused By Driver atikmdag.sys
Caused By Address atikmdag.sys+282ce
File Description
Product Name
Company File
Version
Processor
Crash Address
Stack Address 1 atikmdag.sys+282ce
Stack Address 2 x64 ntoskrnl.exe+75bc0
Stack Address 3
Computer Name
Full Path
Processors
Count
Major Version
Minor Version
Dump File Size
Dump File Time
System info...
Hardware Info:
OS Name Microsoft Windows 7 Professional
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name RIGBY
System Manufacturer MSI
System Model MS-7788
System Type x64-based PC
Processor Intel(R) Core(TM) i3-3240 CPU @ 3.40GHz, 3400 Mhz, 2 Core(s), 4 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. V2.7, 1/10/2013
SMBIOS Version 2.7
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.1.7601.17514"
Time Zone Eastern Daylight Time
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.97 GB
Available Physical Memory 6.11 GB
Total Virtual Memory 15.9 GB
Available Virtual Memory 14.0 GB
Page File Space 7.97 GB
Page File C:\pagefile.sys
Software Info:
Driver packaging Version 13.35.1005-140312a-169198E
Catalyst Version 14.3
2D Driver Version 8.01.01.1379
Direct3D Version 9.14.10.01017
OpenGL Version 6.14.10.12798
AMD Catalyst Control Center Version 2014.0312.1131.18796
Waiting to see what happens, but any suggestions would be appreciated.